Water where it shouldn't be? Start here.
Plain steps for the next hour, what you can handle yourself, and when a restoration company makes sense. Every safety step, cost and insurance point is linked to its source.
- A pipe burst
- My basement flooded
- A stain showed up on my ceiling
- How long until mold grows?
- What will this cost?
Safety first. If water is near outlets, cords or your electrical panel, stay out of it. Shut the power off at the panel only if you can reach it from a dry spot; otherwise call your utility or an electrician. If anyone is in danger, call 911.
Water problem right now
- Basement flooded: what to do in the first 24 hoursBasement flooded? Make it safe, find the source, pump water out the right way, dry it in 24 to 48 hours and document it for insurance. Step by step.
- How long does it take mold to grow after water damage?Mold can start growing on damp surfaces within 24 to 48 hours. See the timeline, where mold hides, how to dry fast, and when a pro makes sense.
- Pipe burst in your house: what to do in the first hourPipe burst in your house? Shut off the main valve, stay clear of wet wiring, drain the lines, then get the pipe fixed and the house dry within 48 hours.
What is this stain, smell or spot?
Costs and insurance
How this site works
We write for homeowners in the middle of a water problem. Each page starts with what to do first, then explains what you can safely do yourself and when a professional is the better call.
We take facts from government agencies, standards bodies, state insurance regulators and dated cost guides, and we link every one. See all of them on our sources page.
We are paid when readers call a provider through the phone numbers on this site. Providers are independent businesses, not us. Read how we make money.